No Return Only Exchange
I’m committed to your satisfaction. To initiate an exchange, contact me within 7 days of receiving your order for instructions. Exchanges without prior communication will not be accepted.
Customized items are subject to a 50% processing fee unless there’s a manufacturing error. Shipping fees are non-refundable.
You are responsible for exchanging shipping costs. We recommend using a trackable service.
For defective or incorrect items, contact me within 48 hours of delivery for a replacement or exchange.
Cancellation is possible within 24 hours of payment for a store credit.
Sale items are non-refundable.
To exchange an item, email me and return the exchange item with an RMA #.
You are responsible for return shipping costs. Consider using a trackable service.
Need help?
Contact us at info@purepathcounsel.com for questions related to refunds and returns.